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Dental Benefits Resources from WSDA

Jul 2, 2026
WSDA has dental benefits resources to help member dentists and their teams, including 1:1 support and new letter templates to help you communicate with insurance companies when a claim payment is delayed.

WSDA has dental benefits resources to help member dentists and their teams, including 1:1 support and new letter templates to help you communicate with insurance companies when a claim payment is delayed.

Dental Benefits Concierge Service

WSDA's Dental Benefits Advocacy Manager Crystal McGaffin is here to provide 1:1 support for WSDA member dentists and their teams.

Crystal McGaffin WSDA Dental Benefits Advocacy Manager Headshot

Contact Crystal

Crystal can support you and your staff with questions on:

  • Coding and Reimbursement
  • Credentialing & Third-Party Payor Issues
  • Dental Benefits Advocacy
  • Other Dental Benefits Issues in Your Office

Contact Crystal today at dentalbenefits@wsda.org.

New Resource: Delayed Claim Payment Letter Templates

Delayed dental claim payments can strain practice cash flow and create unnecessary administrative work. The WSDA Blog provides background on Washington prompt-payment standards, including 30- and 60-day timelines for many private/commercial claims.

Visit wsda.org/dentalbenefits to download letter templates to use in your office to communicate with insurance companies and/or their contractors regarding delayed claim payments or to address disputes about claim adjudication and resolution that exceed the insurer or regulatory standards.

Download Templates

Read the Blog