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HCA: New Phone Hours for Medical, Medical Equipment, and Dental Authorization Units

Mar 19, 2021
The Health Care Authority (HCA) recently sent the following alert to dental Medicaid providers.

New phone hours for medical, medical equipment, and dental authorization units.

The Health Care Authority is writing to inform you of new phone support hours for medical, medical equipment, and dental authorization units.

New hours

Beginning April 1, 2021, the new phone support hours will be Tuesday through Thursday, 8 a.m. to noon (Pacific).

This change applies to the following extensions under Authorization Services (1-800-562-3022):

  • Medical equipment: x15466
  • Medical: x15471
  • Comagine: x52018
  • Dental: x15468

Other provider resources