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2017 - 2018 Continuing Education

When courses are offered, you may register online or by opening a registration form (which you can fax or send to us). You may also call our office: 206.448.6620 or email us.  One further note:   A confirmation email will be sent ONE WEEK PRIOR to the event. This email will have directions to the venue and any other pertinent information, so please be sure to check your Inbox and Spam filters.  If you do NOT receive a confirmation email, you might not be registered.  Please call us immediately at 206.448.6620.

The Three Principles of Risk Management

Click here to login to register for CDE classes and membership meetings.

This lecture discusses malpractice exposures associated with dental practice vulnerabilities. Emphasis will be placed on the most common practice management concerns including: building good patient rapport, proper documentation of patient care, dealing with difficult patients and the importance of informed consent.  Hear the good, the bad and the ugly experiences other dentists have had, which could have or did result in a malpractice claim.

Learning objectives:
• Understand the importance of good communication with your patients; 
• Understand why thorough chart documentation matters;
• When and how to appropriately deal with non-compliant patients; and,
• How to avoid inadvertently becoming a plaintiff’s expert.

BONUS: If you are a NORDIC customer, attend this program and earn 5% off on your policy rates!

Presenter:  Melissa Moore Sanchez, CIC

Melissa Sanchez began her professional liability insurance career as a medical malpractice claims representative: working with hospitals, medical professionals and defense attorneys.  She then went to work for a prominent Pacific Northwest medical and dental malpractice carrier for 17 years as a senior marketing representative.  Currently she is the Manager for Northwest Dentists Insurance Company, providing professional liability insurance and risk management services to dentists in the northwest. 

Click here to download the flyer for this class.

Click here to download the registration form for this class.

NEW Cancellation Policy

Due to the new Membership Meeting registration procedure, our Cancellation Policy has changed. ​Here is the current CDE Class Cancellation Policy.

Additional Course Resources

Please note that the Washington State Dental Association publishes continuing dental education in their monthly magazine called the WSDA News. You may also want to contact the University of Washington School of Dentistry Continuing Dental Education office 206.543.5448.

You may also wish to visit the online continuing dental education offered through the ADA. Visit to see their list of available courses. Remember that of the 21 continuing education hours required for your annual license renewal, you may only take up to 7 credit hours through self-study.